Walli5Star

According to the Electronic Communication and Transactions Act, you as a consumer are entitled to a general right to return for seven days after delivery, for any reason without penalty, the consumer however will be liable for the cost of returning the goods.

  • You are entitled to cancel any purchase of any product or service within 7 days (cooling-off period) from which they were delivered.
  • Upon expiry of the “cooling-off” period no purchaser will be entitled to cancel any purchase.
  • Goods need to be returned unused and in its original packaging with all labels attached, within 7 days of receiving the item.
  • A handling fee of 10% will be charged on cancellation of a purchase. Delivery charges for returning unwanted items within the “cooling-off” period (7 days) are for the purchaser’s account.
  • A refund will be affected to a purchaser exercising his right to cancel, within 30 days of cancellation, subject to the 10% handling fee and any delivery costs that may be incurred in affecting the refund.
  • Such refund will only take place when WALLI 5 STAR PTY (LTD) receives your parcel subject to the above-mentioned conditions.
  • If you fail to comply with the provisions of this Returns Policy, we reserve the right to refuse returns or to charge you our fees and expenses.